What made you want to open the franchise in Frederick?
There isn’t a Kitchen and Bath Shop in this area, and we found a perfect location here in Frederick. Also, our franchise owner wanted a place in this area. We know the owner; that’s why we partnered with him.
Does the business offer remodeling as well?
Our goal is just retail, but our customers are asking for remodeling, too, so we have subcontractors and direct our customers to them. This way, we are all working together.
- Do you also provide installation for closets, flooring, and countertops?
- Our sister store makes the countertops, but we do the closets and flooring.
- What are some of the popular items and brands that you sell?
We sell Norcraft Cabinetry, Marsh Cabinetry, and also Medallion Cabinetry. The medallion is the most popular. We also have in-stock cabinets, Forevermark, which has a week time frame [to get in]. It’s not our brand, but we are the main distributor for Forevermark. We have our main warehouse in Virginia, so we can get the product immediately if it is in stock. We can get it in a week even if it’s not in the store.
What is your favorite part about owning The Kitchen & Bath Shop?
We are in an excellent location. Next to us are a Starbucks and a FedEx, so we have many walk-in customers. Route 40 is busy, so that most commuters can see our sign; that’s another reason customers are coming. In Frederick, we are the only location retailing for kitchens and baths. We do the remodeling but with our subcontractors. We also have nice closet displays in our showroom. We have in-stock vanities in our warehouse, and we can bring them to our customers in a couple of days. We have 200 different styles of vanities in stock. We can also get custom closets in a few weeks.